GST of 10% is applicable to all items.

0.5% surcharge applies to trade accounts paid by credit card (eg. over phone).

Unless other arrangements have been made, all invoices are due and payable by the end of the month following the month of invoice. If the invoice is not paid by the due date, we may charge interest on overdue accounts at 4% over the penalty rate fixed under the Penalty Interest Rate Act 1983(Victoria), calculated from the delivery until the amount is paid as well as the cost of expenses which may be incurred in the recovery or attempted recovery of the overdue amount.
Orders may not be accepted if the accounts are overdue 60 days or more.
Ownership of invoiced goods is not transferred until payment is made.
Due to currency fluctuation all prices are subject to change without notice.
All orders will be dispatched using the most economical carrier.
The carrier will deliver the orders during business hours. If for any reason the shop is closed, the carrier will leave an “attempt to deliver note” and the shop owner has to call the carrier to arrange another delivery or to pick up the orders himself from the carrier depot. Re-delivery of orders will be charged on receivers.
Shipping damages, shortages or mistakes with your orders should be notified within seven days of receipt of the goods. All returns should be posted accompanied by a letter explaining the reason for return as well as the copy of the invoice that was shipped with the goods. Interstate sale agents are not authorised to accept returns.
No returns will be accepted after 30 days of the invoice date.